Consulting

Information Technology Consulting and Contracting Services
What consulting services do you offer?

We offer non-project based consulting and contracting services (for project based services, please see our Projects section). What that means is simple, open-ended agreements based on hourly rates for any manner of IT work or service enagements.

Typically companies will utilize our consulting services to troubleshoot issues they have not been able to solve, or to retain highly skilled IT resources as-needed on an ongoing basis without a lengthy or complex service agreement.

A good example for an IT consulting engagement is a company that has had SAML SSO configured with AzureAD for their VPN authentication, but it stopped working and their IT staff have been unable to resolve it. They would hire us to investigate and resolve this problem, and to work with their internal IT staff to find and document the solution throughout the process.

Why should we use your company?

First and foremost would be our consultant’s technical skillsets and experience base (which is primarily why a company would be looking to hire a consultant in the first place generally).

That being said, there are many skilled and experienced consultants available from many different companies.

We believe that what sets us apart is our simple agreements, transparent processes, open-ended work scopes, lack of minimums, and long expiration limits.

With our service, a company can simply and quickly get a skilled and experienced technician looking at any type of issue or problem they require for as little or as long as needed, without having to worry about drawn out pre-engagement meetings, meeting minimum times, expiring hours, etc. All the while knowing that any solutions and work will be documented and provided to them throughout the process.

How do you price your consulting service?

Our IT consulting and contracting services are priced at a simple hourly rate, with no minimums or short time constraints.

We utilize a pre-payment method for our consulting services, where our clients purchase a set number of hours ahead of time, and those hours are valid for use up to 12 months from the purchase date to use on whatever issues or services they wish to engage us for.

Additionally, we don’t require a ‘separate’ consulting engagement with a separate bank of hours to work on a different issue. If you have paid for 5 hours of consulting service to troubleshoot one problem, and after 3 hours it is solved and you want us to work on a different problem, we can use the remaining 2 hours to focus on the other problem.

What about unexpeceted issues?

Unexpected issues always occur, it’s part of IT. Because we have no minimums, open work scopes and long expiry limits, dealing with unexpected issues is very easy to manage. Whether it’s a deferral for a month or two, or switching focus to another issue, we can easily facilitate.